Shipping Policy
Qsentia provides digital platform access, API documentation, research tools, and related service workflows. This policy explains how service delivery works for a software-based offering.
Digital delivery only
Qsentia is a digital software and research platform. We do not ship physical products, printed materials, devices, or hardware as part of standard service access.
Account access
Access is delivered electronically through the website, authenticated account flows, API endpoints, and approved institutional onboarding channels.
Implementation timing
Standard site access is available immediately when enabled. Enterprise onboarding, model review, or private data configuration may require additional coordination.
1. Service delivery method
Qsentia services are delivered digitally. Platform access, documentation, dashboards, research pages, and API surfaces are made available through the website and related electronic channels.
2. No physical shipping
Because Qsentia does not sell physical goods through this website, shipping carriers, shipping fees, customs duties, delivery tracking numbers, and physical delivery timelines generally do not apply.
3. Access confirmation
When account access or institutional review access is approved, users may receive login instructions, documentation, or support communications electronically. Users are responsible for providing accurate contact information.
4. Enterprise onboarding
Some services may involve onboarding calls, security review, technical integration, private repository review, or custom workflow setup. Delivery timelines for those services are governed by the applicable commercial or onboarding agreement.
5. Service availability
Digital access may depend on third-party infrastructure, hosting, code repositories, market data providers, and API services. Temporary interruptions or delayed data updates may occur.
6. Delivery issues
If you cannot access an approved service, contact Qsentia through the published institutional inquiry channel. Do not send private keys, brokerage credentials, or sensitive financial information by email.
Need service access support?
Contact Qsentia for account access, onboarding, or digital delivery questions.